Effective Date: July 11,2024
National Insurance Claim Specialist (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is handled appropriately.
1. Information We Collect
We collect the following types of information:
Personal Information: When you contact us, request a quote, or use our services, we may collect personal details such as your name, address, email address, phone number, and any other information you provide.
Non-Personal Information: We collect non-personal information such as your browser type, IP address, the pages you visit on our site, and the time and date of your visit. This information helps us improve our website and services.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide and manage the services you request from us.
- Communication: To contact you regarding your inquiries, service requests, and for customer support.
- Marketing: To send you promotional materials and updates about our services, provided you have given your consent.
- Improvement: To improve our website, services, and overall customer experience.
- Text message communications: We use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in secured networks and is accessible only by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
5. Cookies
Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
6. Your Rights
You have the right to access, correct, or delete your personal information held by us. You can also object to the processing of your information and withdraw your consent at any time by contacting us at the details below.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Opt-out
Opt-out of text message communications: You may opt-out of text messaging at any time by replying to any message with STOP contacting us at [email protected]. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by Company, and you may opt out of those in a similar fashion.
Opt-out of marketing communications: You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at [email protected]. You may continue to receive service-related and other non-marketing emails.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Phone: 980-346-5321
Address:
- Charlotte Location: 2501 Duncan Ave Suite B, Charlotte, NC 28205
- Hickory Location: 1618 N Center Street, Hickory, NC, 28601